Terms of Service

1. The service

Imagio Labs (“we”, “the studio”) operates autonomous agent swarms delivered as subscriptions: Piracy Shield (detection of unauthorized copies of your digital products and dispatch of takedown notices), Link Rescue (detection and repair of dead or broken outbound links on your site), and Compliance Sync (detection of drift between your codebase and your published policies). What each product does is described on its page; the page is part of these terms.

2. Accounts and eligibility

Subscriptions are provisioned from your payment. Portal access arrives by email magic link tied to your subscription address. You must be 18 or older and provide accurate information. You are responsible for activity under your account.

3. Billing

Payments are processed by Lemon Squeezy, our merchant of record. Lemon Squeezy handles invoices, sales tax and receipts; your card details never reach us. Free trials convert automatically to paid subscriptions at trial end unless cancelled - we email you before that happens. Cancel anytime; cancellation stops future renewals.

4. Acceptable use

Our swarms act on the real web on your behalf, so two rules carry weight. First: you must hold the rights you claim. Pointing Piracy Shield at content you do not own or control — including a competitor’s lawful content — is prohibited, and we cooperate with abuse reports. Second: your inputs are yours to authorize. You confirm you may connect the sites, repos and credentials you give us. We may suspend service where a swarm is being used to harass, spam or make knowingly false claims.

5. What we do with your instructions

Products that send things outward (takedown notices, pull requests, CMS updates) run review-first by default: you approve actions before dispatch. Switching a product to automatic mode is your choice and your responsibility. Every dispatched action is logged with evidence and visible to you.

6. Not legal advice

Piracy Shield drafts takedown notices and Compliance Sync drafts policy clauses. Both are drafts positioned for review by a qualified lawyer. We are not a law firm, nothing we produce is legal advice, and we never certify you as “compliant”. You decide what to send and merge.

7. Intellectual property

The platform, agents and their output templates remain ours. Your products, content, policies and data remain yours. Evidence we archive for you is yours to export.

8. Warranty and liability

The service is provided as-is. We target continuous operation but do not promise the web will cooperate: hosts ignore notices, merchants break links, regulators change rules. To the maximum extent permitted by law, our total liability is capped at the fees you paid us in the three months before the claim.

9. Termination

Cancel anytime from your portal or billing email. We may terminate for abuse (section 4) with pro-rata refund of the current month. On request, we export your data; evidence archives are deleted on confirmed instruction.

10. Changes

These terms may change as the products do. Material changes are emailed to subscribers 14 days ahead; continued use after that is acceptance. Everything else lives on this page, dated.

11. Governing law

Imagio Labs operates from Dhaka, Bangladesh. Disputes: email us first — it is faster and cheaper for everyone, and we would rather fix the thing than fight about it.

Questions about these terms: hello@imagiolabs.com